1) Who We Are

This Privacy Policy explains how Turinian Jewelers LLC (“Turinian Jewelers,” “we,” “us,” or “our”) collects, uses, and shares your information when you visit our website or interact with us online or in store.

2) Information We Collect

• Contact & Account Info: name, email, phone, billing and shipping addresses.

• Order & Payment Info: items purchased, order history, payment method details (processed by our payment provider; we do not store full card numbers).

• Site & Device Data: IP address, browser type, pages viewed, and cookies or similar technologies.

• Communications: messages you send us (e.g., inquiries, support).

3) How We Use Your Information

• To process orders, payments, shipping, and returns.

• To provide customer service and respond to requests.

• To operate, maintain, and improve our website.

• To send transactional messages and, if you opt in, marketing communications (you can unsubscribe anytime).

• To prevent fraud, secure our services, and comply with legal obligations.

4) Cookies & Tracking

We use cookies and similar tools to keep your session active, remember preferences, and understand site usage. You can adjust cookie settings in your browser. Some features may not function properly without certain cookies.

5) Sharing Your Information

We share information with trusted service providers who help us run our business, such as:

• Website and hosting platforms

• Payment processors

• Shipping carriers (e.g., FedEx)

• Email or communication tools

These providers process data on our behalf and are required to protect it. We may also share information if required by law or to protect our rights. We do not sell your personal information.

6) Data Retention

We keep personal information only as long as needed for the purposes described above — for example, to fulfill orders, provide support, meet legal or tax requirements, and maintain business records.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

8) Your Choices & Rights

• Access/Update: You may request access to or correction of your information.

• Marketing Opt-Out: You may unsubscribe from marketing communications at any time.

• Cookies: You can manage or disable cookies through your browser settings.

Residents of certain regions (such as California or the EU/UK) may have additional rights regarding their personal data. To exercise any rights, contact us using the information below. We may verify your request before processing it.

9) Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10) International Visitors

If you access our site from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

11) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12) Do Not Track

Your browser may send “Do Not Track” signals. Because there is no consistent industry standard, we do not currently respond to such signals.

13) Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. The “Last updated” date above reflects the latest revision.

14) Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Turinian Jewelers

81 Elm St.
Westfield, Massachusetts
01085

(413) 356-1948